Q. What locations does Family Private Care serve?
Q. Is Family Private Care a franchise?
Q. Are the owners involved in the operation of the company?
Q. What are the general services available?
Q. How do I determine if my loved one needs private duty caregiver services?
Q. How do I know what level of caregiver services my senior loved one needs?
Q. What type of senior caregiver services does Family Private Care provide?
Q. Does Family Private Care only provide senior caregiver services in a home environment?
Q. Are these caregiver service options available at all times?
Q. If my parents are still relatively self sufficient but need assistance with housekeeping, laundry and meal preparation can these services be provided independently and what all is included?
Q. What type of time commitment is required to utilize Family Private Care’s Senior Caregiver services?
Q. How quickly can a caregiver be available?
Q. What if I need to adjust the hours of the caregiver?
Q. What if my loved one does not bond with the caregiver?
Q. What duties and responsibilities are included in Companion or Sitter caregiver services?
Q. What are the duties and qualifications of a Certified Nursing Assistant?
Q. What are the requirements for live-in care?
Q. What is skilled nursing care, when is it needed and what levels of caregiver services is involved?
Q. Is a state license required for businesses that provide private duty caregiver services and are there state-mandated guidelines?
Q. Do all private care businesses provide the same services?
Q. What locations does Family Private Care serve?
A. Family Private Care currently serves 35 counties in North Georgia, and the entire State of Alabama.
Q. Is Family Private Care a franchise?
A. No. Family Private Care is locally family owned. The owners have over 40 years experience in senior care, specifically in home care. Home care is not an “after thought;” it is the primary focus and passion to which the owners have given their careers. Family Private Care is not your typical “mom and pop” organization, but instead is a leader in the homecare field. The ownership and management team have often served on local, state and national boards advocating a higher level of quality care for seniors and those with special needs.
Q. Are the owners involved in the operation of the company?
A. Yes! In fact, Tony Plummer, co-owner and CEO, is so involved with daily operations that he is frequently on-call for client concerns. His “open door” policy is such that he shares his cell phone number with clients: 404-606-5971. Gary Uber, Founder and Co-Owner, is very involved with the operation of the company as well, specifically in Alabama.
Q. What are the general services available?
A. Family Private Care is devoted to providing the highest quality caregivers to care for seniors, and individuals of all ages with special needs. These services are often referred to as Home Care, Elder Care, Geriatric Care, Senior Care, and Special Needs Care. Whatever the name, the service is care by a professional caregiver in the comfort of one’s residence.
Q. How do I determine if my loved one needs private duty caregiver services?
A. There are lots of different variables that determine if your senior loved one needs private duty caregiver services, but chances are if you are asking this question you already have some concerns. The easiest and most reliable way for us to help you determine if our services would benefit you and your senior loved one is to give us a call and let us perform a free, no obligation assessment to give you guidance in making your decision.
Q. How do I know what level of caregiver services my senior loved one needs?
A. This question can usually be determined after our needs assessment coordinator meets with you and your senior loved one, completes a needs assessment and evaluates your loved one’s current situation.
Q. What type of senior caregiver services does Family Private Care provide?
A. We refer senior caregivers trained at all levels of care. Available types of services include:
- Companions
- Sitters
- Live-in care
- Certified Nurse Assistances (CNA)
- Licensed Professional Nurses (LPN)
- Registered Nurses (RN)
- Housekeeping services
Q. Does Family Private Care only provide senior caregiver services in a home environment?
A. Family Private Care refers caregivers for seniors wherever there is a need. We go to the senior whether they are still living in their home, assisted or independent living community, or they are hospitalized and need round-the-clock care.
Caregivers can provide seniors with different levels of care at:
- home or family member’s home
- independent living facilities
- assisted living facilities
- skilled nursing facilities
- hospitals
Q. Are these caregiver service options available at all times?
A. When your senior loved one needs services we’ll provide them…no matter the time, location or duration of care.
Among the options available:
- Short-term– a few hours a day, a few days a week or a week at a time
- Call when you need us – even if for only a day
- Around-the-clock care
- Long-term live-in caregivers
- Regularly scheduled or occasional housekeeping services.
Q. If my parents are still relatively self sufficient but need assistance with housekeeping, laundry and meal preparation can these services be provided independently and what all is included?
A. Family Private Care can provide as little or as much caregiver assistance as your parents may need at this stage in their life. As their needs become greater Family Private Care can continue to provide their next level of caregiver services.
Choosing Family Private Care’s housekeeping services assures you that your loved one’s home or living quarters will be maintained to the optimum state of cleanliness and safety.
Each room will be thoroughly cleaned and will include:
- Dusting, vacuuming
- Mopping floors
- Cupboard and cabinet cleaning
- Cleaning mirrors, blinds
- Emptying garbage
- Washing and putting away dishes
- Cleaning the kitchen including appliances such as the stove and refrigerator
- Bathroom cleaning including sinks, tubs, showers and toilets
- Window and porch cleaning
- Laundry assistance including sorting, washing, drying, folding, ironing and putting away
- Meal preparation
Q. What type of time commitment is required to utilize Family Private Care’s Senior Caregiver services?
A. We do not have a minimum time requirement…on those rare occasions when it is needed we can even provide one hour coverage. You utilize our services for as short or as long of a time that you and your senior loved one may need us.
Q. How quickly can a caregiver be available?
A. At Family Private Care we are on call 24 hours a day. We are ready to respond to you or your senior loved one’s needs whenever the need arises. If emergency caregiver service is required — call us for assistance. We will never keep you hanging — your call will be responded to immediately and a caregiver can typically begin within a matter of hours.
Q. What if I need to adjust the hours of the caregiver?
A. We cater to you and your senior’s needs as much as possible by offering flexible schedules and making adjustments as needed.
Q. What if my loved one does not bond with the caregiver?
A. Family Private Care realizes that an important component of a good home care experience is a good “fit” with every caregiver. If your loved one does not feel a connection with her caregiver, simply let the office know and another caregiver will be referred.
Q. What duties and responsibilities are included in Companion or Sitter caregiver services?
A. Companions and sitters are usually utilized for seniors who are still active, self sufficient, and cognitive but may need assistance with day-to-day activities. Duties, responsibilities and expectations vary with each individualized case. Usually a member of the family meets with the companion or sitter and together they decide on a daily plan-of-care that best suits the need of the senior. At the end of each they report to the family any change in behavior, mood swings, medical concerns or other issues that may arise.
As a general rule companions and sitters usually provide all or some of the following duties:
- Companionship: Caregiver will provide companionship and socialization for your loved-one.
- Errands: Caregiver can accompany your senior loved-one to doctor appointments, grocery shopping, or with whatever errands in which they may need assistance.
- Light housekeeping: Caregivers can perform light housekeeping duties.
- Meal preparation: Caregivers know the importance of preparing good, nutritious food that meets your loved one’s dietary needs and specifications.
- Patrols environment: Caregivers are always alert to any potential fire or safety hazards that could pose possible harm or danger and compromise the safety of your senior’s environment.
- Emergency Response: Caregivers follow a predetermined emergency protocol for any medical or non- medical emergencies that could arise during the duration of their duties.
Q. What are the duties and qualifications of a Certified Nursing Assistant?
A. In addition to providing all of the companion or sitter duties listed above, CNA’s assist your loved one with:
- Walking, positioning and transferring from one location to another
- They make sure that proper nutrition is maintained
- They conduct medically related activities such as the taking of vital signs
- They assist with activities of daily living such as assistance with bathing, toileting, grooming, shaving, dental care, dressing, and eating
Q. What are the requirements for live-in care?
A. Family Private Care can refer a 24-hour live-in care caregiver who stays in your loved one’s home
- The caregiver should be able to have 7-8 hours of uninterrupted sleep in a separate room each night
- Both Certified Nursing Assistants (CNA) and Companions are available for live-in care
Q. What is skilled nursing care, when is it needed and what levels of caregiver services is involved?
A.. Depending on your loved one’s medical condition and clinical prognosis, in addition to assistance with the activities of daily living by CNA caregivers, nursing care will also become a regular part of your loved one’s plan of care. This level of care requires the involvement of a Licensed Practical Nurse (LPN) or a Registered Nurse, (RN). Caregiver nursing services includes performing duties of a medical nature that may have resulted from recovering from surgery, a stroke, advanced stages of dementia, ALS, Parkinson’s, Traumatic Brain Injury, spinal injury or a terminal illness. Medically related nursing duties may include:
- Regularly assessing your loved one’s nursing needs
- Wound care including dressing changes,
- Tube feedings and IV administration
- Administering medications
- Weekly/Bi-weekly medication management (dispensing into med box)
- Checking on ventilator or tracheotomy
- Helping to establish and implement your loved one’s service care plan
- Report problems and progress to your loved one’s physician or other approved contact
Q. Is a state license required for businesses that provide private duty caregiver services and are there state-mandated guidelines?
A. Depending on the laws of individual states, businesses that provide private- duty caregiver services may or may not have state-licensing requirements. For instance, states such as Georgia and Florida have licensing laws in place, requiring businesses to comply with state-mandated guidelines — all for the protection of the end- user. Some states currently have no regulations or license requirements in place. This can pose concern for families who are depending on a company’s business integrity to provide caregivers who are trained, qualified and appropriately screened.
With beginnings in Florida in the mid-1990’s Family Private Care helped set the bar in exceptional caregiver standards that far exceeded state requirements. Continuing this tradition of excellence in its business practice the company entered the Georgia market in 2004 bringing the same expectations of quality caregiver service to the families they serve. With offices now providing services in Alabama — although not required by law –Family Private Care adheres to these same stringent guidelines for their clients in Alabama.
Q. Do all private care businesses provide the same services?
A. Unlike some private care companies who offer only companion and sitter services, Family Private Care offers medically- trained caregivers in addition to companion and sitter services. Having medically- trained caregivers available not only prevents disruption in the continuation of care but also eliminates the family’s burden of having to locate private duty nursing support on short notice.
All the family needs to do is alert Family Private Care that medical caregiver assistance is needed and nursing support will be arranged for short term or on-going care.
For more information please call our office any time, 24/hours per day, seven days per week.
Family Private Care: The experts in providing quality caregivers for seniors … and peace of mind-for-you.
